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German Social Media Support - Expired

Job Title German Social Media Support
Job Type Permanent
Industry
Salary €35000 - €40000 per annum + Bonus + shares + healthcare + pension+++
Location Dublin City Centre, Dublin
Start Date
Our Reference PRHRG001
Job Advertised over 1 year ago


German Social Media Support Exec


Our client, the largest international social media organisation, with EMEA HQ Dublin 2 is seeking dynamic and innovative Social Media Support Analysts to join their international market teams.
In this role you will provide savvy and solutions orientated user support to a variety of personal and business users and review content around user account issues. In this role you will be part of a fantastic multinational and inclusive workforce - the largest of its kind in Dublin.
A day in the life of a German Social Media Support Exec:

  • Ask questions and investigate issues users are having with their accounts
  • Actively participate in continuous improvements of processes for the benefit of user experience through market knowledge, data analysis and country insights
  • Use problem solving skills to resolve complex issues


Requirements for a German Social Media Support Exec:

  • Written and verbal fluency of English and also German
  • Passion for first rate customer support
  • Experience in a previous customer service or technical support role
  • Be an independent and organised worker
  • Prior experience with Excel and SQL - a distinct advantage


The Offer
This role is offered on a full time and permanent basis with a starting salary of €32K + and the following benefits: Health Insurance, Gym Membership, Pension, Equity, Onsite Restaurant and other perks.


International candidates WILL be considered and a generous relocation (and visa if necessary) package are on offer for candidates from international locations


Next Steps
APPLY NOW to Carol in Principle to be considered for this new and exciting role based in Dublin
Carol Dowling | carol@principlehr.ie | +35316035076

Careers at Principle