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NOC Support Global Telco 35-45k - Expired

Job Title NOC Support Global Telco 35-45k
Job Type Permanent
Industry
Salary €35000 - €45000 per annum + benefits
Location Dublin City Centre, Dublin
Start Date
Our Reference BBBH855_1527071713
Job Advertised 6 months ago



NOC Support Global Telco 35-45k
Requirement

A role has opened for an experienced NOC Support to join the Online Operations team for our client a major Global Telco.

As a NOC Support you actively monitor company's Network Incidents and be able to promptly respond providing L1 support and provide strong technical troubleshooting and escalate to relevant departments.

Responsibilities

  • Respond to Network Incidents(alerts)
  • Monitor and escalate incidents to the right support team
  • Within the L1 Scope and to a high level of accuracy, review alerts, determine and resolve issues
  • Work closely with the MOSE (Mobile Operator Support Engineering) Team
  • Provide feedback on existing L1 Triaging flows and then propose improvements


Skills

  • More than 1-year experience in any of the following, IT Service Desk, Carrier or ISP NOC Centre or similar
  • Ability to make quick decisions and handle multiple work flows
  • Excellent time management skills
  • Able to work Multiple tools/browsers at one time
  • Familiar with MS Office (Outlook, Word, Excel)


This NOC Support role offers an opportunity to become part of a vibrant and fast paced team. For further details email CV to Edward in Principle

Apply now for immediate consideration or call Edward for further information.
Edward Bennett | edward@principlehr.ie | 016035071

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