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Senior Client Support Insurance - Expired

Job Title Senior Client Support Insurance
Job Type Permanent
Industry
Salary Up to €0.00 per annum + competitive salary + benefits
Location Dublin City Centre, Dublin
Start Date ASAP
Our Reference BBBH763_1518442334
Job Advertised 2 months ago

Senior Customer Service Insurance
Our client, a large financial services organisation based in Dublin 2, are seeking a dynamic and client focused Senior Customer Service Exec to join their existing client services team. This role is dedicated to supporting one of their major clients and will have a bespoke element of service and interaction with the client.


You will have your own client book and take ownership of supporting a small number of highly productive financial advisors within the client's organisation. This role comes with the opportunity for progression, increased responsibility and also a level of autonomy which can be hard to find. Travel to the UK will be required - 1 day a month.

Senior Customer Service Sample responsibilities

  • Manage your book of clients independently within set SLA's
  • Communicate effectively
  • Identify areas of the service that can be improved
  • Understand and support your client's requirements
  • Be adaptive and flexible with your approach to working


Senior Customer Service Requirements

  • Solid experience working within a client/customer support role in the field of Financial Services, Life and Pensions or Banking.
  • Experience supporting clients in a face to face environment.
  • A professional approach
  • A resilient attitude



The offer


This Senior Customer Service role is offered on a full time and permanent basis, the role will be based in Dublin 2 and there is a negotiable salary of between 35-40K, along with pension and educational assistance.


For more information contact Audrey in Principle on 01 603 5072 or email your CV to audrey(@)principlehr.ie

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