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Technical Support Agent - Expired

Job Title Technical Support Agent
Job Type Permanent
Industry
Salary €25000 - €28000 per annum + Benefits
Location Dublin South, Dublin
Start Date ASAP
Our Reference BBBH500_1488820136
Job Advertised 5 months ago


Principle are working directly with a leading provider of business process management and integrated professional support service solutions to recruit for a Technical Support Analyst.
The Technical Support Agent will provide ticket logging, technical support and ticket resolution to a range of internal and external customers.

The role will involve ticket logging, processing, fault resolution, remote support and full responsibility for handling, escalations, follow up and customer service.


The Technical Support Agent will be responsible for insuring the SLA is adhered to as per the agreement with clients.


You will have experience in:

  • Active directory
  • Citrix
  • Troubleshooting technical issues.



For this position our client require Technical Support Agents with 1+ years' experience. A competitive salary and benefits are on offer for this role.


If you fit the profile of the Technical Support Agent and wish to apply; then you can apply through the advertisement or contact Gary at 01 603 5071 or by emailing gary@principlehr.ie

Careers at Principle